SHIPPING POLICY

We are able to offer a next day delivery service within a 30 mile radius.  For deliveries outside of these parameters please contact us and we will be able to arrange alternative transportation to ensure your goods are delivered to you in a timely and satisfactory condition.

RETURN POLICY

We hope you will be delighted with your purchase.

However, should you wish to return anything bought from us, we will be happy to issue a full refund provided the item is returned in a fully resalable condition.

Requests for returns should be made within 14 days of purchase.

Should you wish to make a return please email details to caldersfencing@gmail.com quoting your original order reference number and the reason for the return. We will then email you a Returns Authorisation (RA) code and our returns procedure.

Once the product has been safely returned, we will check that the item is in a fully resalable condition and will issue a refund within a maximum of 7-10 working days (although almost all returns are refunded the day they a

Refunds can only be made to the original card used for the purchase or our vendor sites if applicable. If the refund is requested due to an item being faulty or damaged, we will also refund your postage charges.

Under Consumer Protection (Distance Selling) Regulations 2013, you have the legal right to cancel an order within fourteen working days of receipt of the goods. If you wish to exercise your right to cancel your order after it has been received or despatched, then please follow the procedure set out below:

  • Should you wish to return products bought from us, we will be happy to provide a refund or exchange provided it is in fully re-saleable condition and is within 14 days of your receipt of goods. Non-account, cash purchases require a receipt for all refunds.

  • If we find that the product returned to us is in damaged condition and unsuitable for resale, we reserve the right to refuse a refund on the item or to deduct up to 50% of the original selling price from the refund amount. We reserve the right to inspect all returned products prior to agreeing to any part refund, full refund or product exchange.

  • Ex- display products are always sold as seen and therefore may not be returned or exchanged.

PAYMENT METHOD

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WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

Calders Fencing

 Oakwood Road, Ditton Priors, Bridgnorth. WV16 6TE

Email:  Caldersfencing@gmail.com

OPENING HOURS

Mon - Fri: 8am - 5pm
 

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